JC
Japie C
1 reviews | Active since Jan 2016
19 Jan 2016, 12:34
No service
I have put in a insurance claim on the 9 Jan 2016. I am still waiting for a reply from them. I have been phoning MTN insure from that time and can't get through or the phone just rings and rings. I have also sent numerous of emails but still now reply.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
19 Jan 2016, 17:19Hello JapieCoetzee,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Insurance department for urgent assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Insurance department for urgent assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply19 Jan 2016, 17:19
Official
Hello JapieCoetzee,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Insurance department for urgent assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Insurance department for urgent assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,