NO SERVICE
<p>Once again MTN have cut me off. My account is fully paid and has always been paid on time. I called them over 22 times last month about this problem.I am trying to get hold of them with no luck on their 808 number and of course there are no other numbers that you can call. What can I do ? Is there a possibility of cancelling the contract to change to another service provider ? I will be contacting the credit consumer ombudsman. I cannot have this ongoing problem. Can someone from MTN please find out what is going on with my contract ! This is not acceptable !</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation we glad that your number *** works fines as per suspension lifted please feel free to write to us should you experience any problem with regards to your contract.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***5
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation we glad that your number *** works fines as per suspension lifted please feel free to write to us should you experience any problem with regards to your contract.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***5