DS
Dave S

1 reviews | Active since Mar 2009

03 Apr 2017, 14:53

No Service

<p>I ran out of airtime today on my contract and when I contacted customer serviceand and was told that I need to buy a voucher and load it. I did this but was unable to load it as I was told I had NO airtime left??? Really?</p> <p>I rang customer services and waited over twenty min for an answer. The operator Rohfiwa, tried for another 13 min and then told me she could not help me and I must call 173 to load my airtime.</p> <p>I called 173 but it was inoperable and I was routed back customer services again.</p> <p>I spoke to Busi who said I must hold and she would re-route me to another dept. After waiting another 8 min the line was cut and a nessage told me there was afault and my call could not be transferred?</p>

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