NO SERVICE

<p>I have been battling to get my fibre optic line re-connected for the past 8 days now, without any luck! My line was suspended due to INCORRECT billing from MTN's side. I did however after many calls set the records straight and paid the account. For the past week, no-one has been able to re-connect my line! Al I get is that my request has been escalated and the ticket has been sent. Talking to anyone (Rajesh / Thendo, etc) at the call centre get's me absoluetly nowhere every time.<br />This is the WORST service I've EVER encountered in my lifetime.....<br />I cannot talk or contact the department directly that's supposed to fix this problem....because "the ticket has been sent and the issue has been escalated"</p> <p>How doe MTN expect to retain clients with this kind of service delivery?</p> <p>Unbelievably frustrating and the worst company to use for fibre optic in South Africa<br />I urge any company to think twice before considering using MTN, you'll be at the end receiving the worst possible service delivery in this indsutry!</p>