SC
STEPHAN C

1 reviews | Active since Nov 2016

07 Nov 2016, 16:22

NO SERVICE

<p>I AM TRYING TO GET HOLD OF THE LEGAL DEPARTMENT OF MTN , I WAS IN ARREARS AND I PAID MY ACCOUNT UP TO DATE AND NOW MTN OWES ME R 500 AND I PHONED 011 912 300 AND THE LADY THAT PICKED THE PHONE WAS RUDE AND JUST SAID SORRY WE CANT HELP CALL CUSTOMER CARE SO I CANT UPGRADE OR DO ANYTHING AS IT IS STILL BLOCKED </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply08 Nov 2016, 21:52
Official

Thank you for your post

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Please be advised that the matter has been escalated to the legal department for further assistance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***