1 reviews | Active since Jul 2015
no service
<p>Firstly...im currently on hold for the past 1h45min on mtn 083 173!!!! Does mtn close at 4 or are the consultants sleeping? I am trying to sort out my mtn account for the past 2 months...according to my contract i must get 200 free sms a month didnt get it for the first year. Now last month i got it but no refund for the previous years sms i mean i did pay for it. Last month i had to pay R520 for a R399 contract, i was told it was due to a recurring data bundle...so i payed and went on *141*5#to stop it. Now this month i must pay R505 again and i have no idee way...hence im on hold now for...1h58min. This is pathetic....mtn can just let someone vodacom take all there account over...cant wait for my contract to end so i can move</p>
you gave me a 2GB and assured me in your messages above that it will be free. now this month my debit order was insufficient funds on R644 my contract is R399. I already paid in the R399 now mtn is sending me a message stating that if I do not pay the extra 255.40 that my service would be suspended. Which is unreasonable because the mistake is on your side. Not mine. Please can you fix this..
you gave me a 2GB and assured me in your messages above that it will be free. now this month my debit order was insufficient funds on R644 my contract is R399. I already paid in the R399 now mtn is sending me a message stating that if I do not pay the extra 255.40 that my service would be suspended. Which is unreasonable because the mistake is on your side. Not mine. Please can you fix this..