1 reviews | Active since Oct 2016
NO SERVICE
<p>I have ported my number from Vodacom to MTN on the 7th of October 2016 and since then I am not able to receive any calls from the Vodacom Network. I went into MTN everyday since the 8th of October and even went to Vodacom and nobody seems to be able to help me regarding my problem. I am loosing business because of this.</p>
Good morning Morne de Wet
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we are unable to access your account using the cell phone number provided. May you kindly provide us with your MTN cell phone number that has a problem in order for us to be able access your account and investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Lungi
REQ:***
Good morning Morne de Wet
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we are unable to access your account using the cell phone number provided. May you kindly provide us with your MTN cell phone number that has a problem in order for us to be able access your account and investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Lungi
REQ:***