KG
Karena G

1 reviews | Active since Jun 2016

07 Jun 2016, 18:48

no service

<p>My account is much more than my agreed contract. I have phoned and begged for a itemised bil and a copy of my contract. Not once not twice not three times but more times than i can count. I am still waiting for the itemised bill and contract and then they have the cheeck to send me sms saying they are going to suspend my service. What more must i do to get my account sorted</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply08 Jun 2016, 20:05
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Kindly write back to us with your contact numbers or MTN account details, we will attend to the matter accordingly.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo