1 reviews | Active since May 2016
No service
<p>i am shocked by mtn's non existent customer service. I have been calling their telephone service all day. Everytime I get to speak to a "service CHAMPION" they drop my call and I have to start all over again. This has been going on all day. I started a contract 2 days ago and I'm still waiting for my SIM card to be activated. </p>
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up that the sim swap reflect active on the account and on the network due to the system reflect on the itemized billing report that you have made calls from the sim card.
With MTN Active, you can manage your complete cell phone account online, quickly and easily. You can update your personal information, change your bank details and view your itemized billing at the click of a mouse. Please use the following link to gain access to MTN Active: https://mycontract.mtn.co.za/landing/registration/register.htm
You will need to register an online pin with the cellphone number on the account by dialing *** and follow the voice prompts. If you do encounter any problems, please contact our MTN Active Helpdesk on 1761 from your cellphone.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up that the sim swap reflect active on the account and on the network due to the system reflect on the itemized billing report that you have made calls from the sim card.
With MTN Active, you can manage your complete cell phone account online, quickly and easily. You can update your personal information, change your bank details and view your itemized billing at the click of a mouse. Please use the following link to gain access to MTN Active: https://mycontract.mtn.co.za/landing/registration/register.htm
You will need to register an online pin with the cellphone number on the account by dialing *** and follow the voice prompts. If you do encounter any problems, please contact our MTN Active Helpdesk on 1761 from your cellphone.
Kind Regards,
Alice van der Merwe
REQ:***