No Service

On the 16th of March 2016 i did an online application with MTN as a New Customer for the Samsung S7, I received an email in regards to my application on the same day telling me an agent will contact me. On the 31st of March I phoned the customer help line after no cantact was made to me by MTN. I spoke to a gentleman by the name of Yanga Gcasamba who asked me for my reference number, he also asked if i could send him the required documentation to complete the application and he would contact me once everything had been received. The documents were emailed an hour later.<br> Yanga then phoned me at about 16h00-16h30 and i was driving and asked if he could phone me in the morning as it would be better. It is now the 12th of April and i have still not heard from anyone at MTN. My question to MTN<br> is my business not needed?