No Service

My initial complaint sent in December has still not been resolved. Incorrect billing, proof of data used cannot be provided and proof of open line too. I have since settled the outstanding account on 22/03 to salvage my credit record and was advised to call Legal after 7 days to reactivate. Legal cannot be called as I found out and instead was given an e-mail address. I have not received a response to my e-mail either. I still do not have my query resolved. I have no proof that the bill of R5000 is data that was used by my line. I have no proof of the 'open line', since I never had an open line ever for the years I've been on contract. My lines are still not reactivated after settling the account 2 weeks ago. I want proof of my open line. I want to know if I have now due to MTN's incompetence, lost my airtime, data and sms's for the last 6 months. MTN cannot deliver any request. Michael at the complaints dept regarding my 1st complaint, responds so unprofessionally without a signature and refuses to give a direct line to contact. I demand that my credit record be amended immediately and request that I be advised immediately once this has been done. The lack of service is astounding