JV
Johanet V
1 reviews | Active since Nov 2023
07 Nov 2023, 11:14
No service - 7 th day of hell with MTN...
Day 7 and a several calls to 135 Customer care and still my mother's cellphone line is suspended. The ***** case has been resolved and she is currently in a credit but still her line is suspended.
How many more calls needs to be made. Zandile, Tembi, Yolanda, Nomfundo, Siyolisa.... How many more Champions ?
Spoke to a Team Leader Luvuyo he was suppose to call me at 11:00 but still no luck.
Really MTN, is this how you treat all your customers or only the once over 75 like my mother.
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Replies (1)JV
Johanet V's updateReviewer Update
07 Nov 2023, 11:23Thank you Luvuyo, finally after 7 days you helped me to lift the suspension. At 11:20 we could finally make a call.
At least one person in MTN that can and want to help.
Thank you LUVUYO!!!!
At least one person in MTN that can and want to help.
Thank you LUVUYO!!!!
JV
Johanet V's update07 Nov 2023, 11:23
Reviewer Update
Thank you Luvuyo, finally after 7 days you helped me to lift the suspension. At 11:20 we could finally make a call.
At least one person in MTN that can and want to help.
Thank you LUVUYO!!!!
At least one person in MTN that can and want to help.
Thank you LUVUYO!!!!