1 reviews | Active since Oct 2015
NO SERVICE!!!
Struggled months to have my contract cancelled when it expired. Now on prepaid, but still get billed each month. Costing me airtime, bank costs to withdraw, time and they keep *****ing my money!! Get cut off each time when I call customer service. Cannot speak to accounts or legal. I have spoken to so many different people and no one does what they say they'll do!! So very fed up. Mtn is wasting my time and energy, as well as my money. Seems that the moment you are no longer on contract you don't get service. This is absolutely ridiculous that I cannot contact the departments seperately. And then they also want to speak to my very busy husband, each time, even though we app**** more than once to have it moved to my name. And its my time and money they are *****ing. And don't even think about going to the store. You stand in a queue for hours before someone helps you, and then they usually tell you to call 808 anyway. Mtn will never ever have business from me or anyone I can share this with. I am starting to sound like an insane person after all this terrible service! Come on!!
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that I cannot pick up any information on our systems , using your cell phone number and ID number. KIndly contact 173 customer care and ask to be put through to contract department.
Warm Regards
Nompumelelo
REQ:***
Best regards,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that I cannot pick up any information on our systems , using your cell phone number and ID number. KIndly contact 173 customer care and ask to be put through to contract department.
Warm Regards
Nompumelelo
REQ:***
Best regards,
