No Service
I upgraded my contract on in September 2015, returned the sealed box to MTN Menlyn on the 18Th September 2015 as it was not the phone i wanted. My contract was meant to be cancelled but nothing. I called velociti today and they have not received any information. The lady at Mtn Noluthando.Maseko have not yet sent any information .THis is 3 weeks later. This is totally unacceptable service.
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MTN South Africa's replyOfficial
08 Oct 2015, 10:09Hello kellanees,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the Channel Support supervisor team to assist with the request.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the Channel Support supervisor team to assist with the request.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply08 Oct 2015, 10:09
Official
Hello kellanees,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the Channel Support supervisor team to assist with the request.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the Channel Support supervisor team to assist with the request.
Kind Regards,
Alice van der Merwe
***
Best regards,