WB
William B
1 reviews | Active since Aug 2019
28 Aug 2019, 13:40
No service
Been waiting for an upgrade for a week , , no communication between Mtn and DSV couriers , just asked them to phone on my primary num , spoke to both companies, sent everyday and still the same ******* phoning my son at school , whose name contracts are not in so can do nothing , all o asked was for them to phone my primary number but can’t do a simple thing like that .
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
29 Aug 2019, 11:28Good day William
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, the device was delivered to you yesterday.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,Mazwi Zuma
Complaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, the device was delivered to you yesterday.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,Mazwi Zuma
Complaints Analyst
MTN South Africa's reply29 Aug 2019, 11:28
Official
Good day William
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, the device was delivered to you yesterday.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,Mazwi Zuma
Complaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, the device was delivered to you yesterday.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,Mazwi Zuma
Complaints Analyst