kJ
karla J
1 reviews | Active since Sept 2015
03 Sept 2015, 21:15
no service
1. I have been over charged R2000 on a capped contract.<br> 2. I handed in my router and charger at norwood mall for repairs, no charger returned and technicians say it was not handed in, when I have it in writing.<br> 3. Now on an uncapped contract, my account gets suspended every month because \I have reached my credit limit"<br> <br> I phone 808"
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
16 Sept 2015, 09:10Hello karlajanks,
Thank you for bringing this to our attention.
We apologize for the mix-up and assure you that your account has been corrected with a credit note being passed .
We do look forward to improving on the service delivery to you.
Kind Regards
Matshidiso
REQ:***
Thank you for bringing this to our attention.
We apologize for the mix-up and assure you that your account has been corrected with a credit note being passed .
We do look forward to improving on the service delivery to you.
Kind Regards
Matshidiso
REQ:***
MTN South Africa's reply16 Sept 2015, 09:10
Official
Hello karlajanks,
Thank you for bringing this to our attention.
We apologize for the mix-up and assure you that your account has been corrected with a credit note being passed .
We do look forward to improving on the service delivery to you.
Kind Regards
Matshidiso
REQ:***
Thank you for bringing this to our attention.
We apologize for the mix-up and assure you that your account has been corrected with a credit note being passed .
We do look forward to improving on the service delivery to you.
Kind Regards
Matshidiso
REQ:***