HG
Hening G
1 reviews | Active since Jan 2010
21 Aug 2015, 10:28
No service
We have been trying since 28/7 to get MTN to pick up a phone we took by contract to change contract to use old device. We have phoned over 10 times but nobody comes back. Struggled to sort this out - spoken yesterday to Thego - bad attitude, Thumi - bad attitude and then manager Calvin @ *** who told me to take to a branch. Went to branch in bellville in sanlam building and after having to \force"them"
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Replies (1)
MTN South Africa's replyOfficial
10 Sept 2015, 13:28Hello hening,
Thank you for your post
Apologies for the inconvenience experienced. The matter has been escalated to the Indirect Vetting department for further assistance.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Warm Regards
Ntebaleng
REQ:***
Thank you for your post
Apologies for the inconvenience experienced. The matter has been escalated to the Indirect Vetting department for further assistance.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Warm Regards
Ntebaleng
REQ:***
MTN South Africa's reply10 Sept 2015, 13:28
Official
Hello hening,
Thank you for your post
Apologies for the inconvenience experienced. The matter has been escalated to the Indirect Vetting department for further assistance.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Warm Regards
Ntebaleng
REQ:***
Thank you for your post
Apologies for the inconvenience experienced. The matter has been escalated to the Indirect Vetting department for further assistance.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Warm Regards
Ntebaleng
REQ:***