NR
Nigel R
1 reviews | Active since Jun 2011
14 Aug 2015, 16:44
No service
Still no feedback from MTN after listing a complaint 6 days ago and reporting MTN customer service to ICASA?please call or e mail...now I know its time to port out and not even consider staying with MTN..***
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Replies (1)
MTN South Africa's replyOfficial
02 Sept 2015, 20:21Hello nigelroets,
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
We have tried to contact you on cell *** but no avail, on voice mail.
We cannot pick up any information on the contract system with the ID or the cell number. We have sent the request to the pre-paid department Supervisor to assist.
We will call you again tomorrow with feedback.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
We have tried to contact you on cell *** but no avail, on voice mail.
We cannot pick up any information on the contract system with the ID or the cell number. We have sent the request to the pre-paid department Supervisor to assist.
We will call you again tomorrow with feedback.
Kind Regards,
Alice van der Merwe
REQ:***
MTN South Africa's reply02 Sept 2015, 20:21
Official
Hello nigelroets,
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
We have tried to contact you on cell *** but no avail, on voice mail.
We cannot pick up any information on the contract system with the ID or the cell number. We have sent the request to the pre-paid department Supervisor to assist.
We will call you again tomorrow with feedback.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
We have tried to contact you on cell *** but no avail, on voice mail.
We cannot pick up any information on the contract system with the ID or the cell number. We have sent the request to the pre-paid department Supervisor to assist.
We will call you again tomorrow with feedback.
Kind Regards,
Alice van der Merwe
REQ:***