AH
Anita H
1 reviews | Active since Aug 2015
05 Aug 2015, 11:53
No service
I tried numerous times and different days last week and this week to try and contact the MTN call centre with no luck. You hold forever to try and get through and then the call just disconnects.
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Replies (1)
MTN South Africa's replyOfficial
20 Aug 2015, 10:37Hello Anita13,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The notes your account show that you have been assisted with your query.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The notes your account show that you have been assisted with your query.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply20 Aug 2015, 10:37
Official
Hello Anita13,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The notes your account show that you have been assisted with your query.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The notes your account show that you have been assisted with your query.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,