1 reviews | Active since Aug 2016
NO SERVICE 4 NEARLY 3 WEEKS - MTN SUCKS!
<p>I have returned to SA and despite visiting MTN Head Office Customer Service this morning and MTN Morningside this afternoon I still have "no service". On both occassions I was promised that there would be service in 2 hours. To confirm, MTN is absolutely useless!</p>
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have contacted you but no availability.
I have sent to you a request to assist me with an alternative number to contact you. We do pick up you have done a swim swap on the 29-8-2016, the system will sent a notification to you to accept the sim swap you decline the SMS and this is the reason why your sim card is not active.
Kind Regards,
Alice van der Merwe
REQ: **********
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have contacted you but no availability.
I have sent to you a request to assist me with an alternative number to contact you. We do pick up you have done a swim swap on the 29-8-2016, the system will sent a notification to you to accept the sim swap you decline the SMS and this is the reason why your sim card is not active.
Kind Regards,
Alice van der Merwe
REQ: **********
You could not have contacted me as my cell phone does not work. Nor can I get a SMS to accept the sim swap as my phone does not work - how could I have declined this? I swapped the sim on the advice of MTN Morningside who said this would solve my problem after 2 hours. I don't have an alternative cell number. My home number is (011) ********** but I am not home most of the time and rely on my cell which is not working. My email is ********** Both of these should be on your system. I feel as though I am in a Kafka movie.
You could not have contacted me as my cell phone does not work. Nor can I get a SMS to accept the sim swap as my phone does not work - how could I have declined this? I swapped the sim on the advice of MTN Morningside who said this would solve my problem after 2 hours. I don't have an alternative cell number. My home number is (011) ********** but I am not home most of the time and rely on my cell which is not working. My email is ********** Both of these should be on your system. I feel as though I am in a Kafka movie.