NO SERVICE

I upgraded my contract on Friday 19 February 2021. My new device was a Huawei Matepad T8. On Saturday 20 February 2021 I went to the MTN store in the East Rand Mall. I returned the device, because of the 14day grace period clause. The device does not support any Google applications. Secondly I was unable to load any recurring monthly airtime bundles on the new contract. The lady informed me the device will be returned to Midrand. They will inspect the device and if it is in good condition the upgrade will be cancelled. I phoned this morning and I am simply transferred from one consultant to another. My number is ***. I would be ok to keep the contact as is, but with the Samsung Galaxy A8 4Gb anytime. I reallize it is a little more expensive monthly, but I am fine with that. I want this sorted today.