NN
Nqobile N
1 reviews | Active since Jun 2012
10 Jul 2020, 14:48
No service.
I made an application to upgrade my devices on the 26 June 2020 online hoping that the process will be complete within 10 days as per the online information.
I have not received any call from a consultant to date and it's been 3 weeks now. I have called to get clarity but no one is able to assist me.
I don't know what else to do to get assistance. If my application is not successful why am I not being told so I can go to other companies/network. This is ridiculous and frustrating.
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Replies (1)NN
Nqobile N's updateReviewer Update
16 Jul 2020, 16:01It seems like MTN online team do not regard me worthy of a service. No call from MTN has been recieved and my request for an upgrade is still highly pending. This is totally unacceptable.
I have been a loyal customer for years and this is the treatment I recieve from them they are practically throwing my business back at me.
I have been a loyal customer for years and this is the treatment I recieve from them they are practically throwing my business back at me.
NN
Nqobile N's update16 Jul 2020, 16:01
Reviewer Update
It seems like MTN online team do not regard me worthy of a service. No call from MTN has been recieved and my request for an upgrade is still highly pending. This is totally unacceptable.
I have been a loyal customer for years and this is the treatment I recieve from them they are practically throwing my business back at me.
I have been a loyal customer for years and this is the treatment I recieve from them they are practically throwing my business back at me.