1 reviews | Active since Jun 2015
NO SERVICE
I have been trying to contact the MTN call centre for 3 days, each time i have held on the line for over an hour and I have not been able to get through to a single person... my call relating to roaming being set up on my phone without me requesting it!<br> <br> MTN is now one of the ultimate worst suppliers I have ever dealt with.<br> <br> I have had 3 contracts with them for 5 years and this is absolutely pathetic! Not only the fact that I am now receiving a roaming service i did not request but also that i can NEVER EVER speak to a person in there call centre. for example I am holding on the line to them right now and have been for 23 Minutes (this is my second call today) and still no one....
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of this.
Kindly be advised that only international dialing is active on your line, this is part of the package. Also note that you will only be charged for this service when you make use of (when making international calls).
Hope this clears any confusion you may have had. Thank you for your continued support.
Kind regards
Letumile
REQ:***
Best regards,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of this.
Kindly be advised that only international dialing is active on your line, this is part of the package. Also note that you will only be charged for this service when you make use of (when making international calls).
Hope this clears any confusion you may have had. Thank you for your continued support.
Kind regards
Letumile
REQ:***
Best regards,