1 reviews | Active since Jun 2015
No Service
Called MTN direct on Monday to open a new contract. Opted for MTN direct as their service is supposed to be quicker than in store and i have limited time to go to a store. I have since spoken to about 8 different people, i think i have phoned them about 10x to follow up on a service THEY are supposed to provide me with!<br> We are now 5 days in and they haven't managed to run so much as a credit check<br> worst service ever!!<br> get the run around every time i call, always some excuse.<br> nobody calls back or follows up with me - the customer<br> its like they don't want my money! <br> I am now still without a phone and will have to go into a store in the hopes they will help me. if not i will take my business elsewhere. shocking.
We are truly sorry for the breakdown in service and for the inconvenience caused.
Thank you for taking my call earlier.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
We are truly sorry for the breakdown in service and for the inconvenience caused.
Thank you for taking my call earlier.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
