LH
Lenick H
1 reviews | Active since Sept 2018
14 Aug 2019, 07:12
No Service!!!
I queried MTN to contact me last week regarding a new contract, and no one phoned me. Realy is this the service that should satisfy us????? MTN should phone me today or Ill go to another networ****
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Replies (3)0
Replies (3)LH
Lenick H's updateReviewer Update
14 Aug 2019, 15:36This is ridiculous!!!!! This is the second complaint. Mtn still didnt phone me! Mtn your service is USELESS!!!! i will never refer someone to you!
LH
Lenick H's update14 Aug 2019, 15:36
Reviewer Update
This is ridiculous!!!!! This is the second complaint. Mtn still didnt phone me! Mtn your service is USELESS!!!! i will never refer someone to you!
MTN South Africa's replyOfficial
22 Aug 2019, 08:45 Good day Lenick
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have tried to call you on the number provided on this post, however I am directed to your voicemail service. I am also unable to leave a full voice message as I am being cut off.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards Roanne
Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have tried to call you on the number provided on this post, however I am directed to your voicemail service. I am also unable to leave a full voice message as I am being cut off.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards Roanne
Complaints Management Team
Best regards,
MTN South Africa's reply22 Aug 2019, 08:45
Official
Good day Lenick
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have tried to call you on the number provided on this post, however I am directed to your voicemail service. I am also unable to leave a full voice message as I am being cut off.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards Roanne
Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have tried to call you on the number provided on this post, however I am directed to your voicemail service. I am also unable to leave a full voice message as I am being cut off.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards Roanne
Complaints Management Team
Best regards,
LH
Lenick H's updateReviewer Update
22 Aug 2019, 09:29Good day MTN... my apolgies for problems with the phone.. would you mind contacting this number please, Steven will answer the phone.
Thank you
Thank you
LH
Lenick H's update22 Aug 2019, 09:29
Reviewer Update
Good day MTN... my apolgies for problems with the phone.. would you mind contacting this number please, Steven will answer the phone.
Thank you
Thank you