GM
Gina M
1 reviews | Active since Nov 2016
18 Dec 2018, 16:21
NO SERVICE !
It is disgusting and unacceptable that I have had to make 2 fone calls ad revert to this measure to get my voice mail activated !! first of all why was it ever de-activated in the first place?? I want this re -instated TODAY and confirmation this is done so TODAY ,this is now going on a week since ive asked for this to happen . I want a call from a manager confirming this or I will terminated my services today!!! I spoke to a consultant now XOLILE DLAMINI and no real concern on her side !!!
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Replies (1)
MTN South Africa's replyOfficial
19 Dec 2018, 11:28 Good day Gina
Thank you for taking the time to raise your concerns with MTN. Apologies for the service you have received.
I have activated voicemail on your number.
Warm Regards
Renall Chetty
Complaints Management Team
Thank you for taking the time to raise your concerns with MTN. Apologies for the service you have received.
I have activated voicemail on your number.
Warm Regards
Renall Chetty
Complaints Management Team
Best regards,
MTN South Africa's reply19 Dec 2018, 11:28
Official
Good day Gina
Thank you for taking the time to raise your concerns with MTN. Apologies for the service you have received.
I have activated voicemail on your number.
Warm Regards
Renall Chetty
Complaints Management Team
Thank you for taking the time to raise your concerns with MTN. Apologies for the service you have received.
I have activated voicemail on your number.
Warm Regards
Renall Chetty
Complaints Management Team
Best regards,