No service

I needed to RICA an MTN sim card. I went in on the 10 May 2015 and a lady named Ino helped me. I showed her my ID and proof of address and she informed me that the system was down but she would RICA it within the next hour and asked me to leave promising that she would definately do it.<br> Thinking this may take 24 hours to go through, I phoned them up the next day as there was still no RICA. A man by the name of Andile answered the phone. I explained the issue to him as Ino was off sick. He was incredibly rude to me saying that it hadn't been done but he'd do it when he got the chance. The next day, still no RICA. I phoned him again and could hear him laughing at me to another employee in the background. Eventually, my simcard was RICA'd by the following day. I am appauled because I had received such good service from MTN Clearwater and I am clearly a fool for thinking that MTN Westgate would be the same.