No service

I paid up my contract on the 27th of March and received telephonic confirmation that i owed nothing. Received a new bill end of April for R308. I put a complaint on the 3rd of May and was told it was escalated on the 5th of May, till today i have not received any response.

Please send me the details of the authority you report to as i am not getting any feedback from you and need the matter resolved ASAP.