pM
portia M
1 reviews | Active since May 2015
11 May 2015, 16:17
no service
i have been trying to a hold of the mtn call centre(808) for the past 4 day but i have been unsuccessful. The call goes through than i listen to their song recordings for five to ten minutes and then my call is dropped. I made the payments on Thursday but my contract is still under suspension.
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Replies (1)
MTN South Africa's replyOfficial
13 May 2015, 16:33Hello zitha,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Thank you for your payment received. Your line has been reinstated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Thank you for your payment received. Your line has been reinstated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply13 May 2015, 16:33
Official
Hello zitha,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Thank you for your payment received. Your line has been reinstated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Thank you for your payment received. Your line has been reinstated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,