NO SERVICE!!!
My MTN account was just suspended. NO email, NO phone call, NO SMS, NO account. Just suspended without any notice. ***????? Called them and I spoke to a very unprofessional person saying OK every second. Told me he has send a email to the legal department and they will contact me in 2-5 days. They are going to call me on a phone that doesn't work. So I must keep a phone with me 2-5 work days hoping that they will call me at any time. While I cannot do business or contact anyone. My husband is going into hospital on Monday for an operation. I cannot even contact the hospital or doctors and they cannot contact me. How can u put off 2 phone without ANY notice????
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the Legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
mike
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the Legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
mike