WM
Wesley M
1 reviews | Active since Apr 2012
17 Apr 2015, 19:54
No Service
I have been trying to do a sim swap for more than a week with no success. Logged a call with the 808 call centre and a week later still nothing. Now the phone looses the data connection for long periods at a time. Tried phoning the call centre again but the number keeps dropping.<br> <br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
02 May 2015, 15:14Hello wesleymm,
Thank you for posting.
Please accept our apologies for the break down in service and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the supervisory at customer care help desk for resolution.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the supervisory at customer care help desk for resolution.
Regards,
Nomonde.
REQ:***
Best regards,
MTN South Africa's reply02 May 2015, 15:14
Official
Hello wesleymm,
Thank you for posting.
Please accept our apologies for the break down in service and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the supervisory at customer care help desk for resolution.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the supervisory at customer care help desk for resolution.
Regards,
Nomonde.
REQ:***
Best regards,