td
tracy-lee daniels

1 reviews | Active since May 2012

28 Jan 2015, 17:33

no service

For the past 2 days ive attempted to get hold of the mtn customer care line but nobody ****ing answers! When you select the option to get put through to a consultant the call rings twice then the line gets dropped. What type of *** customer service doesnt answer their ****ing phones. As if the **** service in the stores and the fact that you cant ****ing call the stores because you can never get hold of a valid number for the idiots isnt bad enough!

0
Replies (1)
MTN South Africa
MTN South Africa's reply13 Feb 2015, 11:55
Official
Hello tracy910628,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records you have been in-contact with customer service.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Best regards
Mantoa
REQ:***

Best regards,