No reward for loyalty???

<p>I pre-ordered a Samsung S8+ just short of a month ago. Having received no reply, I asked on the MTNFB page what was happening regarding the pre-orders. The reply they gave illustrated that they hadn't bothered to read the question. Follow up posts to that thread went unanswered.</p> <p> </p> <p>This morning, 24th April, I received a call regarding the order. According to MTN I can get a Samsung S8+ in black for R779 per month. When I enquired about getting the phone on my current contract (R559 per month) I was told it is not possible.<br /><br />I phoned Vodacom, I asled what deal they could give me. They can offer me the same phone for R649 per month. R130 cheaper per month (R1560 per annum) and they have never heard of me!<br /><br />I have been with MTN (initially under Autopage) since 1995. 22 years and at the last enquiry about my total billing (I think was after 18 years, I had spent over R180 000 with MTN). It must be well over R200 000 by now and Vodacom, who has never had dealings with me, is offering it for less AND on a better package. 200min and 500Gb data as opposed to 100min, 100 SMS's (who uses SMS?) and 300Gb data.<br /><br />Surely 22 years of loyalty and payment should count for something? It looks like Vodacom want the business more than MTN... what a pity that I'll be leaving MTN. I really expected better.<br /><br />Unhappy.</p>