1 reviews | Active since Oct 2016
No response to the ***** that I reported
<p>I saw debits on my account and immediately calledand alerted MTN that I have NEVER and will never take anything that they are selling.I spoke to n african RUDE mand who unfortunateky I cant remember his name and he insisted that all thedetails are mine and I have taken their stuff.i called again and spoke to an Indian lady who was also very rude and ended by saying ' Ah well we will list you on ITC". Now Ijust been called by attorneys and they tellng me about an overdue account.Pleae investigate and upgrade your security check as I never and will never take anything form you guys .</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that we have sent you an email, kindly send us an affidavit clearly stating that you did not open the contract and include your certified ID copy not older than 3 months. The ID copy and the affidavit must be certified on the same date, we will then log a case of ***** with our ***** department for investigation.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that we have sent you an email, kindly send us an affidavit clearly stating that you did not open the contract and include your certified ID copy not older than 3 months. The ID copy and the affidavit must be certified on the same date, we will then log a case of ***** with our ***** department for investigation.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Siphumezo.Thanks for your SPEEDY response and reolving my problem.Thank yu so much.Please teach JDG group cause I fell victim of impersonation too but even today they are faling to resolve the problem.
Siphumezo.Thanks for your SPEEDY response and reolving my problem.Thank yu so much.Please teach JDG group cause I fell victim of impersonation too but even today they are faling to resolve the problem.