BU
BEVERLEY U
1 reviews | Active since Mar 2009
15 Sept 2015, 10:31
NO RESPONSE TO REQUESTS
I have requested numerous times for them to forward itemized billing accounts for all the cell numbers on the companys account A*** but to no avail.
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Replies (1)
MTN South Africa's replyOfficial
15 Sept 2015, 12:40Hello bevu,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation, please send your request on a company letter head, with ID of one of the directors to the email address given to you. Once received we will request our support team to provide you with the itemised billing.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation, please send your request on a company letter head, with ID of one of the directors to the email address given to you. Once received we will request our support team to provide you with the itemised billing.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply15 Sept 2015, 12:40
Official
Hello bevu,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation, please send your request on a company letter head, with ID of one of the directors to the email address given to you. Once received we will request our support team to provide you with the itemised billing.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation, please send your request on a company letter head, with ID of one of the directors to the email address given to you. Once received we will request our support team to provide you with the itemised billing.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***