No Response to requests

I have been attempting to get a statement from MTN now for 4 weeks. I always got my statements via email with a PDF file attached. Now I have been informed to go to the website for the statement. I do not always readily have access to the net and require my statements via PDF. If you are unable to comply with my request then please revert back to Postal Service. I may not get the statement via post either but at least its costing MTN postage for not complying with my request.<br> <br> Customer service sucks. Have ported my number to and from MTN too many times. This time I'm gone.