bM
boitumelo M
1 reviews | Active since Jun 2018
24 Aug 2018, 09:44
no response to query
I send a query on the 20th and have not received a response.Why must a person always log a complaint to get feedback from MTN .Can I have a response my query and have my statements emailed every month so I do not have to contact you Reference Number: ********** 6
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MTN South Africa's replyOfficial
24 Aug 2018, 14:17Good day Boitumelo
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
We completely understand the frustration it causes.
I have emailed you directly for a faster response time.
Warm Regards
Roanne Juggannadh
Complaints Management Team
Best regards,
MTN South Africa's reply24 Aug 2018, 14:17
Official
Good day Boitumelo
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
We completely understand the frustration it causes.
I have emailed you directly for a faster response time.
Warm Regards
Roanne Juggannadh
Complaints Management Team
Best regards,