NO RESPONSE TO PREVIOUS QUERY OF HANDSET FEE

So, this query was with another which was a double upgrade fee query. The double bill query was resolved according to MTN's response on Hello Peter.<br> <br> However, the handset query fee, coming from Nashua Mobile and the renewal of my contract, thus me paying two handset fees, would have been escalated to a department, according to the response on Hello Peter, but no feedback from MTN in this matter.<br> <br> Plus, I know of minimum four other contracts, also from Nashua Mobile to MTN, who DID NOT CONTINUE TO PAY FOR THE PREVIOUS HANDSET ONCE THEY UPGRADED THIS YEAR. <br> <br> SO WHY THE HELL MUST I PAY FOR IT??? FROM APRIL TO AUGUST I HAVE BEEN PAYING TWO HANDSET FEES!!!<br> <br> AND WHY NO FEEDBACK FROM MTN REGARDING THIS???