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<div style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 16px;">Good day</div> <div style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 16px;">&nbsp;</div> <div style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 16px;">I have had no responses to any of the tickets I have logged with mtn, the call center agents are unable to tell me why am I billed on the 13th but only get the link to my statements on the 28th after the amounts are debited on my account.</div> <div style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 16px;">The dates I receive my statements are inconsistent and I REPEAT NONE of call centre agents have been able to give me a reasonable explanation to this. my latest ticket is ***1 by&nbsp;</div> <div style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 16px;"><span style="color: #000000; font-family: Arial; font-size: 14px; -webkit-text-size-adjust: auto;">Kelebogile Matlala&nbsp;</span><br style="color: #000000; font-family: Arial; font-size: 14px; -webkit-text-size-adjust: auto;" /><span style="color: #000000; font-family: Arial; font-size: 14px; -webkit-text-size-adjust: auto;">Customer Services</span></div> <div style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 16px;">&nbsp;</div> <div style="color: #000000; font-family: UICTFontTextStyleBody; font-size: 16px;"><br />Regards&nbsp;<br /> <div id="AppleMailSignature">NMJ Hlatshwayo&nbsp;</div> </div>