KD
Kate D
1 reviews | Active since Feb 2013
07 Mar 2015, 08:02
No response to emails.
I have moved from SA to Swaziland & I want to find out how I can cancel my contract. I am still paying for a monthly contract which I cannot use in Swaziland. There must be some way of cancelling / paying out a contract but I think MTN prefers to keep me on the costly & unusable monthly contract. I have emailed but I do not get a reply.
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Replies (1)
MTN South Africa's replyOfficial
12 Mar 2015, 13:58Hello KateDoyle,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Please be advised that the contract expires on 2015-08-22 should you wish to cancel the contract now, early termination charges will apply,
Please find the early termination calculations below:
Handset(Iphone 5):R9244.85/24=R385,20 x 5=R1926,01
One month subscription: R970,49
Unbilled ***.49
Estimated Total: R3954.99
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Please be advised that the contract expires on 2015-08-22 should you wish to cancel the contract now, early termination charges will apply,
Please find the early termination calculations below:
Handset(Iphone 5):R9244.85/24=R385,20 x 5=R1926,01
One month subscription: R970,49
Unbilled ***.49
Estimated Total: R3954.99
Thank you.
Kagiso
REQ:***
Best regards,
MTN South Africa's reply12 Mar 2015, 13:58
Official
Hello KateDoyle,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Please be advised that the contract expires on 2015-08-22 should you wish to cancel the contract now, early termination charges will apply,
Please find the early termination calculations below:
Handset(Iphone 5):R9244.85/24=R385,20 x 5=R1926,01
One month subscription: R970,49
Unbilled ***.49
Estimated Total: R3954.99
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Please be advised that the contract expires on 2015-08-22 should you wish to cancel the contract now, early termination charges will apply,
Please find the early termination calculations below:
Handset(Iphone 5):R9244.85/24=R385,20 x 5=R1926,01
One month subscription: R970,49
Unbilled ***.49
Estimated Total: R3954.99
Thank you.
Kagiso
REQ:***
Best regards,