No Response to Cancellation Requests

I have been trying to cancel MTN contracts for over a month now and have had only 1 e-mail back from MTN.<br> I have visited the MTN store that I opened the contracts through, and they have informed me that I have to deal with the call center, who are on strike. I submitted a cancellation request at the store, in writing, as well as sending an e-mail to the contact address listed on the website. Both were done a month ago.<br> I understand that there are strikes on the go, but I have now paid for another whole month that I no longer require this contract for, and the way things are going, I am probably in for another month ahead.<br> MTN's poor service is the reason I am leaving their network, and now they are putting a cherry on top of an already poor service history, to the point that I cannot even leave their network.<br> I am on the verge of putting a Stop Order on my MTN account, as I have submitted the required notice, yet I am still not being released from my contract and am still being billed.<br> I feel that MTN are literally *****ing money from me.<br> I expect a phone call from someone in cancellations immediately to get this resolved.<br> Please release me from your terrible network.