CW
Chris W
1 reviews | Active since Jul 2015
23 Jul 2015, 23:23
No response to cancelation request
I have informed MTN during Jan 2015 and 3 times thereafter that a data contract that expires in April 2015 will not be renewed and must be cancelled.Nothing happened.Since April various notfications were send.Nothing!<br> It seems that they have no control over their contracts.It is really hard not to blow my top here.Shame,it must difficult.
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MTN South Africa's replyOfficial
03 Aug 2015, 11:50Hello Wolfie3,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your request has been forward to the cancellation department who will assist with your request and revert to you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Peggy
REQ:***
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your request has been forward to the cancellation department who will assist with your request and revert to you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Peggy
REQ:***
Best regards,
MTN South Africa's reply03 Aug 2015, 11:50
Official
Hello Wolfie3,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your request has been forward to the cancellation department who will assist with your request and revert to you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Peggy
REQ:***
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your request has been forward to the cancellation department who will assist with your request and revert to you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Peggy
REQ:***
Best regards,