CL
Charl L
1 reviews | Active since Dec 2013
01 Jul 2015, 12:01
No response to cancel contract
Hi,<br> <br> I have sent numerous emails to MTN in order to cancel my contract. This ha not happend. Karabo Appie even forwarded it to the [Email Removed] address and I also emailed them. I have not received any response and I am still getting billed.<br> <br> Kindly rectify this.<br> <br> Kind regards
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MTN South Africa's replyOfficial
10 Jul 2015, 11:56Hello cblishman,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your number *** has been sent through for migration to prepaid which will go through in the next 2-24hrs.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your number *** has been sent through for migration to prepaid which will go through in the next 2-24hrs.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
MTN South Africa's reply10 Jul 2015, 11:56
Official
Hello cblishman,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your number *** has been sent through for migration to prepaid which will go through in the next 2-24hrs.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your number *** has been sent through for migration to prepaid which will go through in the next 2-24hrs.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***