TP
Thamogran P
1 reviews | Active since Jul 2011
22 Dec 2015, 11:03
No response to billing query ref ***
No response to billing query ref *** and *** on MTN Active and [Email Removed] It's almost a month since my initial query was logged. It was just closed with no response.
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Replies (1)
MTN South Africa's replyOfficial
24 Dec 2015, 10:50Hello Thamo2011,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The amount debited was for the invoices closed on 16/10/2015 ; 20/10/2015 and 4/11/2015.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The amount debited was for the invoices closed on 16/10/2015 ; 20/10/2015 and 4/11/2015.
Regards
Thabelo
REQ:***
MTN South Africa's reply24 Dec 2015, 10:50
Official
Hello Thamo2011,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The amount debited was for the invoices closed on 16/10/2015 ; 20/10/2015 and 4/11/2015.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The amount debited was for the invoices closed on 16/10/2015 ; 20/10/2015 and 4/11/2015.
Regards
Thabelo
REQ:***