No response to an email sent to MTN

Good day, I received a call from an MTN agent regarding an upgrade which I agreed to . I then was sent a debit order authorisation request from ABSA regarding DebiCheck from MTN Sp. The amount was for R20,000 monthly to be deducted on the 99th of each month??? The contract I agreed to was for the same amount that I am currently paying.

I declined to authorise the debit order for obvious reasons.

Now I have tried wading through all of your chatbots and keypad response systems in an attempt to SPEAK TO A PERSON but with no luck except for a person in Nigeria on ZIGI?

So as we stand, you will not be getting your money until the matter has been clarified to my satisfaction.

Regards Paul Drake An answer from Mtn would be nice at this stage...... Ignore me at your peril!

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