WR
William R
1 reviews | Active since Feb 2010
17 Mar 2015, 19:11
No response to account query
I contacted MTN Customer Services on 06 March regarding my wife's account query (the actual issue I'm trying to resolve) only to receive the standard \we'll contact you within 5 business days".<br> <br> Today"
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Replies (1)
MTN South Africa's replyOfficial
23 Mar 2015, 08:10Hello wi11iam,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Can you please give us more detail as to what your query is about so we can assist?
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Can you please give us more detail as to what your query is about so we can assist?
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
MTN South Africa's reply23 Mar 2015, 08:10
Official
Hello wi11iam,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Can you please give us more detail as to what your query is about so we can assist?
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Can you please give us more detail as to what your query is about so we can assist?
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***