GW
Graham W
1 reviews | Active since Jul 2011
24 Apr 2015, 09:50
No response to account queries
Dear MTN<br> <br> This is my 3rd query on this account and I have yet to receive any explanation or correction.<br> <br> Since moving to MTN from Nashua, both the phones on this account are being billed an extra R39.47 per month for \150MB Recurring Hybr". This is reflecting twice on 083996***X and once on 083414***X.<br> <br> I have asked for this to be corrected and credited but you have not responded.<br> <br> Unless you are prepared to actually fix this account"
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MTN South Africa's replyOfficial
08 May 2015, 11:21Hello ggw,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you
Kagiso
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you
Kagiso
REQ:***
MTN South Africa's reply08 May 2015, 11:21
Official
Hello ggw,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you
Kagiso
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you
Kagiso
REQ:***