NO RESPONSE REGARDING MY DELIVERY
Still waiting for feedback for my delivery, which was suppose to have happened weeks ago. Keep being sent messages, the courier will be in touch. No contact to date from the courier. This is bad for an online store! I could have just as well gone in store and got the phone same day!
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Replies (1)'s updateReviewer Update
20 Oct 2017, 11:48Further to my response above.
Eventually contact was made and the handset was deliveredon the 30 September 2017. I took out the contract smart S+ R619 for the LG G6 which comes with a free LG K4. the K4 was not included in the delivery parcel. I have mentioned this almost imediately to"Nandipha Kundulu and also informed "Khoza, Nosipho", "Wright, Theresa A." To date i have not received any solid feedback as to why this free handset was not provided to me. This is unacceptable service. I am to my witsend trying to resolve this, i have even suggested to cancel the contract which seems to be alot easier for Nandipha to arrange then providing me with my handset thats suppose to be free on this contract!
Please investigate this matter urgenty and provide me with solid feedback. I have alot of email correspondence (that actually means nothing) because nobody phones you. I am afraid of sending the phone back and then nothing also happens ie the contract never gets cancelled and i end up having to pay for things i totally do not have! Unacceptable that even the supervisors are doing dito about this.
's update20 Oct 2017, 11:48
Reviewer Update
Further to my response above.
Eventually contact was made and the handset was deliveredon the 30 September 2017. I took out the contract smart S+ R619 for the LG G6 which comes with a free LG K4. the K4 was not included in the delivery parcel. I have mentioned this almost imediately to"Nandipha Kundulu and also informed "Khoza, Nosipho", "Wright, Theresa A." To date i have not received any solid feedback as to why this free handset was not provided to me. This is unacceptable service. I am to my witsend trying to resolve this, i have even suggested to cancel the contract which seems to be alot easier for Nandipha to arrange then providing me with my handset thats suppose to be free on this contract!
Please investigate this matter urgenty and provide me with solid feedback. I have alot of email correspondence (that actually means nothing) because nobody phones you. I am afraid of sending the phone back and then nothing also happens ie the contract never gets cancelled and i end up having to pay for things i totally do not have! Unacceptable that even the supervisors are doing dito about this.