NO RESPONSE OR FEEDBACK REGARDING A COVERAGE ISSUE

Problem Description<br> We have been experiencing coverage problems for a very long time now but the last 8 months or so it has just worsened. We are unable to make phone calls and have a conversation with someone because the phone breaks up the whole time or it just cuts out. <br> We are unable to use our phone data to use the internet, the connection times out. There is very poor signal. When the power is down there are no signal at all, our phones shows no service. <br> We have contacted MTN on numerous occasions, we have obtained a reference number from MTN Coverage - 73446. We have been phoning them since February, the matter has been escalated on their side apparently, but nothing is happening. They just keep on telling us that someone will contact us. We asked them if a signal booster can be put up at our property but they could not answer us as someone needs to contact us. I am not sure if this department even exists or if it is just a call centre, you state your problem but nothing happens further. <br> We do not live in a rural area, we live in Weavind Park, Pretoria, next to Silverton. This is close to the City Centre. VODACOM & CELL C WORKS PERFECTLY HERE <br>