TG
Teniele G
1 reviews | Active since Jan 2011
21 Oct 2015, 12:51
NO RESPONSE ON SMS AND CALL CENTRE
I HAVE BEEN TRYING TO BUY DATA THE ENTIRE DAY WITH NO SUCCESS. WHEN I USE THE SMS OPTIONS IT SAYS OPTION INVALID
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Replies (1)
MTN South Africa's replyOfficial
22 Oct 2015, 08:28Hello Teniele,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
The system shows that your number is under a business account. Kindly be advised that for any services to be loaded on your number, you are requested to send a signed letterhead requesting for the data bundle to be loaded and also include a copy of ID of the signatory. Please fax the documents to ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
The system shows that your number is under a business account. Kindly be advised that for any services to be loaded on your number, you are requested to send a signed letterhead requesting for the data bundle to be loaded and also include a copy of ID of the signatory. Please fax the documents to ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply22 Oct 2015, 08:28
Official
Hello Teniele,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
The system shows that your number is under a business account. Kindly be advised that for any services to be loaded on your number, you are requested to send a signed letterhead requesting for the data bundle to be loaded and also include a copy of ID of the signatory. Please fax the documents to ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
The system shows that your number is under a business account. Kindly be advised that for any services to be loaded on your number, you are requested to send a signed letterhead requesting for the data bundle to be loaded and also include a copy of ID of the signatory. Please fax the documents to ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***